FAQs

Frequently Asked Questions

Can I get my order in December?

Yes! We have a limited December Wave drop. Orders are fulfilled on a first-come, first-served basis across all colourways until stock runs out. Order now to secure December delivery. Once this drop sells out, all orders become 6-week pre-orders with our standard delivery guarantee.

How long will delivery take outside of the December drop?

All WEEZY apparel™ pre-orders are delivered within 6 weeks door-to-door. We guarantee this timeline for every order. You'll receive tracking information as soon as your order ships.

Why should I pre-order?

Pre-ordering ensures you get your preferred size and style. It also allows us to make informed orders based on demand.

Can I track my order?

Absolutely! Once your order ships, you'll receive an email with tracking details. You can also visit our Track Your Order page anytime.

What if it doesn't fit?

Check our Size Guide before ordering. If you need to exchange for a different size, please review our Return & Refund Policy.

Is my payment secure?

Yes! We use Shopify's secure checkout with industry-standard encryption. Your payment information is completely safe.

When will I be charged?

Your card is charged when you place your pre-order. Your item will be shipped within the 6-week timeline.

Can I cancel my pre-order?

Please contact us as soon as possible if you need to cancel. We'll do our best to accommodate cancellation requests before your order enters production.

What about quality?

Every hoodie and jacket is made with premium materials and quality craftsmanship. We stand behind every piece we sell.